Términos y condiciones de Stillroom Co.

Welcome to Stillroom Co. These Terms & Conditions govern your use of stillroomcompany.com and purchases made through our website.

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The website is owned and operated by Stillroom Co., LLC, an Ohio limited liability company.

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By using this website, creating an account, placing an order, downloading a digital product, or otherwise using our services, you agree to these Terms & Conditions together with any policies referenced below.

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About Stillroom Co.

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Stillroom Co. offers physical and digital goods including pantry items, herbs, spices, teas, household goods, bath and body products, DIY kits, fermentation cultures, gifts, publications, recipes, and other educational or historically informed materials.

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Products and offerings may change from time to time.

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Using Our Website

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You may use this website for lawful personal and household purposes.

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You may not use the website to:

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• Violate applicable law

• Interfere with the operation or security of the website

• Attempt to obtain unauthorized access to customer, business, or website information

• Use automated methods to scrape, copy, or reproduce substantial portions of the website without permission

• Impersonate another person or provide intentionally false information

• Use Stillroom Co. content, branding, or materials in a misleading or fraudulent manner

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If you are under 18, you should make purchases only with the involvement or permission of a parent or legal guardian.

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Products and Product Information

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We make reasonable efforts to describe products accurately, including their contents, sizes, quantities, ingredients, uses, and other relevant information.

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Because many products involve natural ingredients, handmade components, agricultural materials, or small-batch production, reasonable variations in appearance, color, scent, texture, or other characteristics may occur.

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Packaging may also change without materially changing the product.

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Product photographs are intended to represent the item as accurately as reasonably possible, but screens and displays may show colors differently.

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Food, Herbal, Bath & Body, and DIY Products

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Customers are responsible for reviewing product descriptions, ingredient information, directions, warnings, and other information before purchasing or using a product.

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Customers should consider their own allergies, sensitivities, dietary restrictions, medical conditions, household circumstances, pets, children, and other relevant factors before using a product.

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Information provided by Stillroom Co. is intended for general household, historical, educational, culinary, or personal-use purposes and is not a substitute for professional medical advice, diagnosis, or treatment.

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More detailed information may be provided in product listings or in a separate Product & Safety Information notice.

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Historical Information

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Stillroom Co. frequently explores historical recipes, household practices, botanical traditions, and other historical sources.

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When historical material is presented, we may distinguish between:

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• What a historical source actually states

• Our interpretation of that material

• A modern adaptation or suggested present-day practice

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Historical information is provided for educational purposes. A practice appearing in an old household manual does not necessarily mean that it meets modern safety standards.

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Modern instructions and warnings provided with a Stillroom Co. product should be followed instead of relying solely on a historical source.

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Orders

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By placing an order, you are offering to purchase the selected products at the prices and under the terms shown at checkout.

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You are responsible for reviewing your order, shipping information, and other details before submitting it.

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We reserve the right to decline or cancel an order when reasonably necessary, including because of:

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• An inventory error

• An incorrect price or product listing

• Suspected fraud or unauthorized payment

• A shipping restriction

• A technical error

• An item becoming unavailable

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If we cancel an order after payment has been collected, the applicable amount will be refunded.

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Prices and Payment

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Prices are shown in U.S. dollars unless otherwise stated.

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Prices and product availability may change without notice before an order is placed.

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If a pricing error occurs, we may contact you to offer the option of purchasing at the correct price or cancel the affected item or order.

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Applicable taxes and shipping charges will be displayed or calculated during checkout where required.

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Payment is processed through the payment options available through our Wix checkout.

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Shipping

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Shipping availability, processing times, delivery information, damaged orders, address problems, and related matters are governed by our Shipping & Returns Policy.

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When we state a shipping timeframe, we make that estimate in good faith and with a reasonable expectation that we can meet it. Federal rules require online sellers to have a reasonable basis for advertised shipping times and to provide appropriate options when qualifying delays occur.

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Returns and Refunds

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Returns, exchanges, refunds, damaged goods, non-returnable products, and cancellation procedures are governed by our Shipping & Returns Policy.

Because Stillroom Co. sells food, herbs, cultures, personal-care products, and other goods for which safety or hygiene matters, some products are not eligible for ordinary returns.

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These restrictions are disclosed in our return policy before purchase, consistent with Ohio consumer guidance.

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Nothing in these Terms limits rights that cannot legally be waived under applicable consumer-protection law.

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Digital Products and Downloads

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Digital products are delivered electronically and no physical item is shipped unless the product listing specifically says otherwise.

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Unless otherwise stated, purchasing a digital Stillroom Co. product gives you a limited license for personal and household use.

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You may download and print reasonable copies for your own use.

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You may not, without written permission:

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• Resell the file

• Upload it for public download

• Distribute copies to others

• Include it in another product for sale

• Repackage or present it as your own work

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Additional terms for digital products are contained in our Digital Products & Downloads Policy.

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Intellectual Property

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The Stillroom Co. name, logo, original photographs, original writing, graphics, product presentation, original recipes and formulations where protectable, site design elements, and other original creative materials are owned by Stillroom Co. or used with permission.

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You may not reproduce or commercially use Stillroom Co. materials without permission except where permitted by law.

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Stillroom Co. also works extensively with historical and public-domain material.

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We do not claim ownership of material that is in the public domain.

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However, Stillroom Co.'s original introductions, annotations, modernizations, commentary, photography, illustrations, layouts, compilations, and other original contributions may be protected separately.

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That distinction matters to us.

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Reviews, Comments, and Community Content

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If the website allows you to submit reviews, comments, photographs, group posts, or other content, you remain responsible for what you submit.

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You must have the right to share that material and must not submit unlawful, abusive, infringing, fraudulent, or intentionally misleading content.

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By submitting content for public display, you give Stillroom Co. permission to display it through the website and associated Stillroom Co. services as reasonably necessary to provide that feature.

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We may remove content that violates these Terms or creates a legitimate safety, legal, or operational concern.

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Accounts

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If you create a customer or member account, you are responsible for maintaining the confidentiality of your login information and for activity performed through your account.

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Please contact us if you believe your account has been accessed without permission.

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We may suspend or close an account when reasonably necessary to address fraud, misuse, security issues, or repeated violations of these Terms.

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Third-Party Services and Links

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Our website is hosted through Wix and may use payment providers, shipping services, social-media services, embedded tools, or links to third-party websites.

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Those services may have their own terms and privacy policies.

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Stillroom Co. is not responsible for the content or independent practices of third-party websites or services we do not control.

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Website Availability

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We make reasonable efforts to keep the website accurate and available, but we cannot promise that it will always operate without interruption, technical problems, or errors.

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We may change, remove, discontinue, or temporarily suspend website features, products, or services when reasonably necessary.

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Disclaimer of Warranties

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Except for rights or warranties that cannot legally be excluded, the website and informational content are provided on an “as available” basis.

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We do not guarantee that every informational article, historical source, third-party link, or website feature will always be complete, current, uninterrupted, or suitable for every individual circumstance.

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Nothing in this section removes obligations Stillroom Co. has regarding products that are damaged, defective, incorrectly supplied, or otherwise covered by applicable law or our published policies.

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Limitation of Liability

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To the fullest extent permitted by applicable law, Stillroom Co. will not be responsible for indirect, incidental, special, or consequential losses arising solely from use of the website or informational materials.

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This limitation does not exclude liability that cannot legally be excluded or limit any rights a consumer has under applicable law.

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We intentionally keep this provision narrower than the sweeping liability waivers sometimes found in boilerplate ecommerce terms.

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Privacy

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Our collection and use of personal information are governed by our Privacy Policy.

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Our website may also use cookies and similar technologies as described in that policy and through the cookie choices provided on the site.

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Accessibility

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Stillroom Co. is committed to making our website and information reasonably accessible.

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Please see our Accessibility Statement for additional information and for instructions on reporting an accessibility barrier.

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Changes to These Terms

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We may update these Terms & Conditions when our business, website, products, services, or legal obligations change.

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The current version will be posted on this page together with the date of the most recent update.

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Changes will apply prospectively and will not retroactively alter the terms of a completed purchase unless required by law.

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Governing Law

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These Terms are governed by the laws of the State of Ohio, without limiting any mandatory consumer rights that may apply to you under other applicable law.

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If a dispute arises, we encourage you to contact us first so that we have an opportunity to resolve the issue directly.

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Severability

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If one provision of these Terms is found invalid or unenforceable, the remaining provisions will continue to apply to the extent permitted by law.

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Contact Us

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Questions about these Terms & Conditions may be sent through the Contact page on our website.

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Stillroom Co., LLC
Ohio, United States
stillroomcompany.com