top of page

Politique de confidentialité de Stillroom Co.

Dernière mise à jour : 16 septembre 2026

Stillroom Co., LLC respecte votre vie privée. La présente politique de confidentialité explique quelles informations nous pouvons collecter lorsque vous visitez stillroomcompany.com, passez une commande, créez un compte, téléchargez un produit numérique, vous inscrivez à notre liste de diffusion, nous contactez ou interagissez de quelque manière que ce soit avec Stillroom Co.

Information We Collect

​

Depending on how you use our website, we may collect information you provide directly to us, including:

​

  • Your name

  • Email address

  • Telephone number

  • Billing and shipping addresses

  • Order and purchase information

  • Account or membership information

  • Messages, questions, reviews, comments, or other communications you send us

  • Newsletter or marketing preferences

​

When you use our website, certain technical information may also be collected automatically, such as your IP address, browser or device information, pages visited, interactions with the website, referring pages, and cookie or similar technology data.

​

For digital purchases, records may also include information needed to provide or manage access to your download.

​

Payment Information

​

Payments made through our website are processed using Wix and/or the payment providers available through our checkout.

​

Payment card information is handled through those payment systems and their security controls. Stillroom Co. does not intentionally store full payment card numbers outside the payment services used to process transactions.

​

Wix states that payment gateways used through its platform follow applicable PCI-DSS standards for handling payment card information.

​

How We Use Your Information

​

We may use personal information to:

​

  • Process, fulfill, and ship orders

  • Provide access to digital purchases

  • Send order confirmations, shipping information, and other transaction-related messages

  • Respond to questions and customer-service requests

  • Manage customer accounts or memberships

  • Prevent fraud, misuse, or security problems

  • Maintain business, accounting, and transaction records

  • Improve our website, products, services, and customer experience

  • Send newsletters, product news, or promotional messages when you have chosen to receive them

  • Comply with applicable laws, regulations, tax requirements, or lawful requests

  • ​

We do not use customer information for unrelated purposes simply because we happen to have it.

​

How Information May Be Shared

​

We may share information when necessary with companies that help us operate Stillroom Co., such as:

​

  • Wix, which hosts and operates our website and online store

  • Payment processors

  • Shipping and delivery providers

  • Email, website, analytics, or customer-service providers

  • Contractors or service providers who assist with legitimate business operations

​

We may also disclose information if required by law, court order, subpoena, or other lawful process, or when reasonably necessary to protect Stillroom Co., our customers, or others from fraud, misuse, or harm.

​

If Stillroom Co. were ever involved in a sale, merger, restructuring, or transfer of business assets, relevant customer information could be transferred as part of that transaction, subject to applicable law.

​

Wix may store and process information through its systems, databases, and applications as part of providing the ecommerce platform we use. Wix maintains its own privacy practices separately from Stillroom Co.

​

We Do Not Sell Customer Information

​

Stillroom Co. does not sell customer personal information for money.

​

Some privacy laws use broader definitions of terms such as “sale,” “sharing,” or targeted advertising. If our practices ever fall within one of those definitions and applicable law requires an opt-out or other choice, we will provide that option.

​

Cookies and Similar Technologies

​

Our website uses cookies and similar technologies.

​

These may include:

​

  • Essential cookies, which are necessary for functions such as security, shopping carts, checkout, accounts, and remembering basic website choices.

  • Functional cookies, which help provide additional website features and remember preferences.

  • Analytics cookies, which may help us understand how visitors use the site and improve its performance.

  • Marketing cookies, if enabled, which may be used to measure advertising or provide more relevant marketing.

  • Wix provides a cookie-consent system that allows visitors to accept or decline non-essential cookies and adjust their preferences where required.

​

You can also control cookies through your browser settings. Disabling essential cookies may prevent parts of the website from working properly.

​

Email and Marketing Communications

​

If you sign up for the Stillroom Co. newsletter or other marketing communications, we may use your email address to send those communications.

​

You may unsubscribe from marketing emails at any time by using the unsubscribe link included in the message.

​

Unsubscribing from marketing does not prevent us from sending necessary transactional communications concerning an order, account, refund, download, or customer-service request.

​

Your Privacy Choices

​

You may contact Stillroom Co. to ask about personal information associated with you or to request correction or deletion of information where applicable.

​

Depending on where you live, you may have additional legal rights regarding access, correction, deletion, portability, or certain uses of personal information.

​

We may need to verify your identity before completing a privacy request. We may also retain information when necessary to comply with legal, tax, accounting, fraud-prevention, or recordkeeping obligations.

​

Wix provides tools that allow site owners to process requests to access or delete visitor information.

​

Information Security

​

We use reasonable administrative and technical measures, together with the security features provided by the services we use, to protect personal information.

​

No website, database, or electronic transmission can be guaranteed to be completely secure, so we cannot promise absolute security.

​

Ohio law also requires businesses holding certain personal information to provide notification when a qualifying security breach creates a material risk of identity theft or fraud.

​

Children’s Privacy

​

Stillroom Co. is intended for a general audience and is not directed to children under 13.

​

We do not knowingly collect personal information online from children under 13. If we learn that such information has been collected, we will take appropriate steps to address it.

​

Federal COPPA requirements apply to websites directed to children under 13 and to general-audience websites when the operator has actual knowledge that it is collecting personal information from a child under 13.

​

Third-Party Websites and Services

​

Our website may contain links to third-party websites, social-media services, payment providers, or other external services.

​

Their privacy practices are governed by their own policies. Stillroom Co. is not responsible for the privacy practices of websites or services we do not control.

​

How Long We Keep Information

​

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected and for legitimate business, tax, accounting, fraud-prevention, dispute-resolution, or legal requirements.

​

Different types of information may therefore be retained for different periods.

​

Changes to This Policy

​

We may update this Privacy Policy from time to time as our website, services, or legal obligations change.

The current version will be posted on this page with the date of the most recent update.

​

Contact Us

​

If you have questions about this Privacy Policy or would like to make a privacy-related request, please contact us through the Contact page at Stillroom Co.

​

Stillroom Co., LLC
Ohio, United States
stillroomcompany.com

bottom of page